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| kcisobderf 2013-12-27 02:06:03 | Hello, I'm running version 446 on an Intel Haswell 4770/z87 chipset. Using Windows 2012 server(64 bit) and onboard 4600 graphics, version 10.18.10.3355(latest). The program(windowed version) either crashes or freezes several times a day. Here's the windows error report: Version=1 EventType=AppHangB1 EventTime=130325798453607245 ReportType=3 Consent=1 ReportIdentifier=c77fc644-6e92-11e3-948e-0007e9102dd6 IntegratorReportIdentifier=c77fc645-6e92-11e3-948e-0007e9102dd6 WOW64=1 NsAppName=muon1.exe Response.type=4 Sig[0].Name=Application Name Sig[0].Value=muon1.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=517fd348 Sig[3].Name=Hang Signature Sig[3].Value=896c Sig[4].Name=Hang Type Sig[4].Value=0 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.2.9200.2.0.0.272.7 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Hang Signature 1 DynamicSig[22].Value=896c3ad62b89b27676d836c29822e8c4 DynamicSig[23].Name=Additional Hang Signature 2 DynamicSig[23].Value=c7bc DynamicSig[24].Name=Additional Hang Signature 3 DynamicSig[24].Value=c7bc6cd398651285508eb4227543c223 DynamicSig[25].Name=Additional Hang Signature 4 DynamicSig[25].Value=896c DynamicSig[26].Name=Additional Hang Signature 5 DynamicSig[26].Value=896c3ad62b89b27676d836c29822e8c4 DynamicSig[27].Name=Additional Hang Signature 6 DynamicSig[27].Value=c7bc DynamicSig[28].Name=Additional Hang Signature 7 DynamicSig[28].Value=c7bc6cd398651285508eb4227543c223 UI[3]=muon1.exe is not responding UI[4]=Windows can check online for a solution. If you close the program, you might lose information. UI[5]=Check for a solution and close the program UI[6]=Check for a solution and close the program UI[7]=Close the program LoadedModule[0]=C:\v446\muon1.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\apphelp.dll LoadedModule[5]=C:\Windows\SYSTEM32\opengl32.dll LoadedModule[6]=C:\Windows\SYSTEM32\SHELL32.DLL LoadedModule[7]=C:\Windows\SYSTEM32\USER32.DLL LoadedModule[8]=C:\Windows\SYSTEM32\GDI32.DLL LoadedModule[9]=C:\Windows\SYSTEM32\ADVAPI32.DLL LoadedModule[10]=C:\Windows\SYSTEM32\WS2_32.DLL LoadedModule[11]=C:\Windows\SYSTEM32\CRTDLL.DLL LoadedModule[12]=C:\Windows\SYSTEM32\msvcrt.dll LoadedModule[13]=C:\Windows\SYSTEM32\GLU32.dll LoadedModule[14]=C:\Windows\SYSTEM32\DDRAW.dll LoadedModule[15]=C:\Windows\SYSTEM32\combase.dll LoadedModule[16]=C:\Windows\SYSTEM32\SHLWAPI.dll LoadedModule[17]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[18]=C:\Windows\SYSTEM32\RPCRT4.dll LoadedModule[19]=C:\Windows\SYSTEM32\NSI.dll LoadedModule[20]=C:\Windows\SYSTEM32\DCIMAN32.dll LoadedModule[21]=C:\Windows\SYSTEM32\SspiCli.dll LoadedModule[22]=C:\Windows\SYSTEM32\CRYPTBASE.dll LoadedModule[23]=C:\Windows\SYSTEM32\bcryptPrimitives.dll LoadedModule[24]=C:\Windows\system32\IMM32.DLL LoadedModule[25]=C:\Windows\SYSTEM32\MSCTF.dll LoadedModule[26]=C:\Windows\SYSTEM32\shcore.dll LoadedModule[27]=C:\Windows\system32\uxtheme.dll LoadedModule[28]=C:\Windows\SYSTEM32\dwmapi.dll LoadedModule[29]=C:\Windows\system32\ole32.dll LoadedModule[30]=C:\Windows\SYSTEM32\ig75icd32.dll LoadedModule[31]=C:\Windows\SYSTEM32\igdusc32.dll FriendlyEventName=Stopped responding and was closed ConsentKey=AppHangXProcB1 AppName=muon1.exe AppPath=C:\v446\muon1.exe ReportDescription=A problem caused this program to stop interacting with Windows. NsPartner=windows NsGroup=windows8 Thanks for any help. |
| Zerberus 2013-12-27 06:23:02 | Yes, I had frequent hangs with 4.46, too. The author couldn't reproduce the issue at this time. Since you seem to have even more crashes, he'll probably issue a debug version when he shows up. Hopefully we will get to the bottom of the hangs eventually. Could have something to do with 64bit and the WOW64 layer... |
| RGtx 2013-12-27 18:05:56 | In just over six months of running v4.46 on a Haswell platform, I've had five or six instances of the dreaded "Muon1 has stopped working. In each instance there was no auto.sav file, so crash occurs early in each simulation. May or may not be relevant is the fact that in over 15,000 simulations not once have I had the ubiquitous "nan" result, so perhaps it may be a problem with the error handling. |
| Stephen Brooks 2013-12-27 20:59:16 | I recently found and fixed (in the 4.47 development source) a nasty bug that causes a crash in graphical mode. It has to do with plotting the colour scale in the legend. Do any of you get this crash in commandline mode? |
| Zerberus 2013-12-29 01:01:07 | The hangs I have are only in graphical mode. The (rare) crashes do happen in background mode, too (APPCRASH). |
